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the ethical post *an update

Tue 13th, Aug, 2013

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Hi all

Thanks SO MUCH for the response on the copyright infringement post yesterday and the many many emails I have received, I hope I can personally get back to you all…

Just to let you know I have still received no communication whatsoever from ‘Not On The High Street’ the website where my photos were published and used to sell wall stickers, but I do know that the image that I blogged yesterday has now been removed.

However, the image has also been digitally altered and used a second time, by the same company here  with a ‘Home Sweet Home’ Sticker photo-shopped onto my image on the wall.

Quite surprising!

Sarah

 

I have not received any communication whatsoever from anyone at ‘Not on the High Street’

no acknowledgement or apology from Not On The High Street at all

 

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35 Responses to “the ethical post *an update”

  1. Goodness, I’m just catching up with all this, all a bit wrong really isn’t it. Not only the ethical, legal, rude and just-plain-cheeky side of it all but those wall stickers are offensive in the serene b.c cottage!!! xxx

  2. Have you emailed the head office? What about calling and speaking to a manager or CEO? Either way, threaten them with a lawsuit since your photos are owned by you and they don’t have permission. They’ll take them down quick smart. And if you know a lawyer, maybe get them to send along a letter.

  3. Jenny says:

    Hi Sarah,

    I still can’t believe that another company has the cheek to do this. I’ve posted a comment on their facebook page, telling them what I think of the unethical behaviour and also letting all of their followers know that they are stealing others images and passing them off as their own. Fingers crossed that there is some come back against this company.

    • sarah says:

      thanks!

      I don’t think the comments are getting through ;-)

      • Jenny McAteer says:

        Hi Sarah,

        my post on their FB page has been deleted by them. Maybe if all your loyal blog readers post on their page we might get something through for just long enough to have some impact with thier customers.

      • Jenny McAteer says:

        Hi Sarah,

        At first my comment was taken down and then the next day my comment had been put back with this reply attached.

        Notonthehighstreet.com wrote: “Hi Jenny. Thank you for your message; we are aware of this issue between abeachcottage.com and our seller, Oakdene Designs. We are a marketplace for small, independent businesses who upload their own products and images to the site. We take all intellectual property issues very seriously and require all of our sellers to ensure they have any relevant consents in place to use the imagery they upload. This issue has now been resolved directly between the seller and the blogger, and the images in question have been taken down from the site. Best wishes from the notonthehighstreet.com team.”

        Seems as though they have finally started to take this issue seriously.

        • sarah says:

          Thanks, nothing has been resolved as far as I am concerned!

          I have still not been contacted by Not On the High Street whose site my pictures were published on regardless of who uploaded them :-)

          • Jenny McAteer says:

            buggar, I hoped that they may have finally done the right thing and contacted you to sort the matter out. I’ll post another comment on their FB page and who knows we may get some action sooon.

  4. Gen says:

    Hi Sarah, I agree- they are behaving very unethically. I wonder whether it is worth getting a solicitor involved to act on your behalf? I came across a blogger who used one of your images and didn’t credit your image. I commented on the post and mentioned that the image was from A Beach Cottage. Can’t remember which blog it was but she wasn’t selling something – not that that makes it OK though. I’ve noticed that a lot of bloggers are putting copyright symbols through the middle of their images – perhaps that would help. Doesn’t look that nice though!

    • sarah says:

      thanks, good points.

      I just wanted to highlight this b/c it’s not the first time it’s happening to me and I don’t feel it’s fair to alter my images and use them for commercial gain

  5. Mary says:

    I think the trouble is with Instagram. Check the terms and conditions. Even Facebook when you upload pictures to their website, I don’t think they belong to you anymore.

  6. Pia says:

    It is just so wrong, I did notice teh image had been taken down. I am assuming teh image was provided by not the High Street by the person making the stickers? I saw a simlar post about copyright by the lady who does party supplies – Red Elephant seems she has also been having issues.

    Once images are in Instagram any one can use them. Have you spoken to teh lady who does Fat Mum Slim? she has wrotten up about copyright I am sure.

    In teh mean time I woudl just water mark images.

    All the very best

  7. Honeyaar(Sonal) says:

    Mme Sarah this is totally unethical , immoral, disgusting and blatant audacity!!
    Please get a lawyer involved…a single letter will get results.
    Commiserations…your work / photos are uniquely yours….this was NOT a oopsy…this was lazy and sleazy appropriation of your images.
    I am livid on your behalf…wish you the very best for compensation and credit.
    Xx Honeyaar

  8. Debbie says:

    I posted a question about this on their facebook page. Maybe all your readers should start posting on their FB page and give them something to think about.

    • sarah says:

      thanks Debbie, I have been contacted from other readers who have done the same, unfortunately none of these comments have remained on their page :-)

      • Debbie says:

        Here is what they replied:

        “Notonthehighstreet.com Hi Debbie. Thank you for bringing this to our attention. We are a marketplace for small, independent businesses who upload their own products and images to the site. We take all intellectual property issues very seriously and require all of our sellers to ensure they have any relevant consents in place to use the imagery they upload.

        This issue has now been resolved directly between the seller and the blogger, and the images in question have been removed from the site. Best wishes from the notonthehighstreet.com team.”

        • sarah says:

          No issue has been resolved and they still have not contacted me!

          Intellectual property rights are serious and I am not interested in who uploaded them but in what site my images are published on without consent :-)

          thanks so much Debbie

    • Jenny McAteer says:

      I posted on their FB page and it was deleted by them, but if we all do it on mass we may get a message on there for a short while.

  9. Kirsty says:

    This is just so amazingly ridiculous… I could imagine a very small time shop stealing images but really… this is just wrong in any case!

  10. Kirsty says:

    Hate to think of all the stolen images out there that we don’t know about!

  11. Claudia says:

    I posted on their FB page asking how much they’re paying you for using your photos :D

  12. I posted on the Oakdene Designs’ FB page about this. Let’s see their comments.
    It says on the Not on the High Street “terms” page that they are not responsible for images on their website.
    I think it makes this whole thing even more disgusting that this Oakdene Designs is supposed to be a DESIGN company. Yet they steal other peoples work.

  13. Belinda says:

    So sorry to hear this Sarah. I sell my jewellery through a similar site and provide all my own pictures as do all the sellers, so it is most likely the sticker producers who are stealing your photos. NOTH probably had no idea is my guess, until you informed them, which doesn’t excuse their sloppy dealing with it/communication with you but perhaps look at the sticker company and communicate with them as they are the likely nabbers. The ownership of photos once on social media is very murky, needs tightening up for sure. Hope you get it sorted out to your satisfaction. Bx

  14. MDN says:

    I don’t “Facebook”, “Pinterist”, “Tweet”, or use other social media, because of privacy concerns and similar issues to this.

    I did, however, send an e-mail directly to their marketing department noting that: 1) I would never purchase any of their products; and, 2) I would advise my friends of their unethical practices and encourage them not to purchase anything from their site. Further, I noted how unprofessional I thought it was of them not to respond to the owner when contacted, nor to provide restitution. I commented further that the company’s name (Not on the High Street) certainly is appropriately chosen for them, since their marketing practices evidence that they do not take the “High Road” and advised them that taking others’ copyrighted work w/o permission is THEFT. Finally, a grammatical correction was offered, along with a snarky comment indicating that’s what one would expect from an organization such as theirs.

    Your blog fans support you and are on your side!

    I encourage all of your readers to contact their marketing dept. and give them an earful (sp?) of what you think of heir practices, plus indicate that you’ll boycott their site and also encourage your friends to do so, too. (Hit ‘em where it hurts…their pockets!)

    • sarah says:

      thanks so much!

      and Not on The High Street have still not contacted me! they have replied to my readers though that this issue has been resolved! interesting business ethics :-)

      • MDN says:

        Why am I not surprised? (We expect others to have the same standards/ethics as we…but, they obviously don’t envision ethics as playing and essential role in their business.) Bottom line, they won’t see any business from me, and likely, any of your blog fans! We don’t like it down there in the gutters…

        • sarah says:

          Yep totally agree!

          Washing hands of an issue and saying it’s not in terms and conditions and not acknowledging it is surprising.

          I never talk about stats, but there are quite a few readers on this site ;-) and hoards of them have emailed me over this but funny neither of the companies involved have emailed me!

  15. Miss K says:

    Hello Sarah, After reading your post the other day I was shocked to receive an email from theurbanlist.com with a link that featured a big picture of your gorgeous deck to accompany their story, with no mention or credit to you :( So, I am afraid to shed the light on another one, that you may wish to get in touch with. The link is: http://www.theurbanlist.com/brisbane/a-list/how-throw-last-minute-dinner-party.

    Sorry to be the bearer of bad news :(
    Miss K

    • Jenny McAteer says:

      Hi Sarah,

      it sure looks like one of your lovely pictures, but for your sake I sooo hope its not. If you confirm that it is I’m sure your blog readers will once again come to your aid and let this unethical website let them know our fews.

      Jenny

  16. alison says:

    Could this awful scenario be an opportunity for you to be a trail blazer in preventing this kind of thing happening to others?

    alison